call or come in today to take control of your personal economy. get one-on-one help from america's retirement leader. >>> welcome back to "starting point." president obama passed a health care plan. mitt romney vows to appeal it in elected. providing insight how public hospitals and insurance companies interact and how that affects patient care. >> you have to look at the frustrations of one family member in a waiting room in a hospital in oakland, california, where most patients don't have insurance. >> have so many on the same, that means the same level of -- >> what about growing up? >> you don't know the -- >> i don't know. i don't know. i don't. >> we got them all until triage. >> he got a bullet from two days ago. don't feel good and he's numb. >> pass it on to one of the -- make him take a look see what he can do. there's just no way to please everybody. >> the movie is called "the waiting room." director, cinematographer, everything else, peter nix, joining us. a gun shot wound wasn't enough to get the patient to the top of the list. how c